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Medicare beneficiaries whose claims for Part B Medicare
coverage are denied may find that the denial was based on a local coverage rule.
What are these local coverage rules, how can a beneficiary obtain payment when
such a rule has been applied to her claim, and what should one do if a claim is
denied Medicare coverage based on a local rule?
Claims for Medicare coverage of health care are administered
by private insurance companies that contract with the Center for Medicare &
Medicaid Services (CMS) to perform this function. In order to facilitate claims
administration, CMS requires its contractors to adopt local coverage rules.
Local Coverage Determinations (LCDs) also known as Local Medical Review Policies
(LMRPs) set out the terms under which claims will be paid – or denied as not
"reasonable and necessary". There are now more than 9,000 local coverage rules
throughout the country.
If a claim for Part B Medicare coverage is denied, chances
are good that a local coverage rule was the basis for the denial. Most claims
are now submitted electronically by physicians and other providers of services.
They are processed by computers that have been programed to apply the local
coverage rules adopted by the contractor, and to deny claims if all requirements
set out in the local coverage rule have not been shown to have been met.
For example, in 2001 Medicare began denying payment for
trigger point injections for beneficiary Christopher E., a Center for Medicare
Advocacy client, after Medicare adopted a local coverage rule that limited
payment to three injections except in special circumstances. Mr. E is paralyzed,
the injections were ordered by his physician as medically necessary for his
intractable pain. The Center for Medicare Advocacy was eventually able to win a
reversal of the denial by showing that application of the local coverage rule
had been unduly restrictive.
How does one obtain a Local Coverage Rule - and,
hopefully, Coverage?
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The first thing that a Medicare beneficiary whose claim
has been denied should do is request a copy of the local coverage rule that
was applied to the claim. This can be done by contacting the Medicare
contractor who issued the denial: an 800 phone number is included on the
initial denial notice for this purpose. The local coverage determination
should also be posted on the contractor’s website. In addition, all the
local coverage rules in the country should be searchable through the CMS
website, www.cms.hhs.gov/mcd.
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With the full text of the local coverage rule in hand,
you can determine whether the claim can meet the rule’s requirements for
coverage. Often all that is needed is to submit a specific piece of
additional information, such as a test result or a physician statement, that
is required by the local coverage rule. You should appeal to the next stage,
usually a paper reconsideration, and send this additional information to the
decision-maker.
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Finding out about local coverage rules is often the key
to obtaining Medicare coverage.
What if the claim at issue does not meet the requirements
of the Local Coverage Rule?
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If the claim does not qualify for coverage under the
terms of the local coverage rule, consider whether the local rule itself
appears to be too restrictive. Although local coverage rules and other CMS
policies are binding on the contractor who makes decisions on Medicare
claims at the initial, reconsideration, and Part B hearing stages, they are
not
binding at higher levels of appeal, including the next stage, the
Administrative Law Judge (ALJ) hearing. If you can show the ALJ that the
services you received were "reasonable and necessary" as required by the
Medicare statute, the claim may be paid despite the local rule. A majority
of cases appealed to the ALJ stage are granted coverage.
Will the impending change in Administrative Law Judge
status affect appeals?
Hearings before Administrative Law Judges have traditionally
been the best opportunity for those denied Medicare coverage to argue the merits
of the case, as the ALJ’s, who have been part of the Social Security
Administration, are neutral arbiters bound by the letter of the law rather than
by any CMS policy. The Center for Medicare Advocacy wins benefits in over 80% of
the cases it appeals to an ALJ.
Under the Medicare Act of 2003, ALJ’s are being transferred
from the Social Security Administration to the Department of Health and Human
Services, the parent organization of CMS, the agency ultimately responsible for
the Medicare program. This obviously raises concerns about the future autonomy
of the ALJs who will hear Medicare cases.
Given this concern, the Center for Medicare Advocacy and
other advocates have worked to assure the continued independence of ALJs. Thanks
to efforts by these groups, the Medicare Act requires HHS to establish an office
of ALJs that is organizationally and functionally separate from CMS. ALJs are to
report directly to the Secretary of HHS and cannot be under the supervision of
any other officer of the Department. This theoretical separation helps ease some
initial concerns. In practice, however, advocates should carefully follow
implementing regulations and actual cases at the ALJ level to ensure that CMS
policy is not given undue weight, that ALJs remain truly independent, and that
ALJ decisions remain based purely on the laws as they are written.
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